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Delivery times

How long will my products take to arrive?

Delivery generally takes 24-48 hours (working days) if the delivery adress is in the Peninsula or Balearic Islands (orders placed before 14pm). Delivery times may vary depending on the specific circumstances of each order, such as product availability and where you live. In exceptional cases, the delivery time may be longer due to unexpected incidents with the transport carrier or difficulties in delivering the merchandise.

Orders placed from Canary Island and Ceuta and Melilla, delivery takes 4-8 workings days. LODI is not responsible for delivery delays caused by customs clearance.

Delivery to European countries will take 2-5 working days.

If you haven’t received your order within this period, please contact our Customer Service Department. Please keein mind that during promotional periods, orders may suffer a delay of 24-48 hours.

**Please note that orders placed during promotions may take a longer derivery period, between 5 and 10 working days within Europe. In case of not receiving your order in this period, please contact us for more details. We kindly request your patience and understanding, the logistical process is delayed during promotions due to the large amounts of orders received and we will do our best so that you can receive your order as soon as possible.